Focus on Delivery

Confidence

To be more motivated or even inspired, an audience draws energy from the confidence projected by the leader.  Yet many of the communication challenges facing leaders remove them from their comfort zone, forcing them to confront situations that undermine their sense of control, trigger discomfort and result in compromised leadership presence.

As unpleasant as this fear-based anxiety may be, it is normal.  To enhance comfort level, we assist leaders in:

ff demystifying the fear-inducing aspects of the presentation or media appearance;
ef perceiving the engagement less as a risk and more as an opportunity to advance the organization’s objectives;
efs achieving an optimal sense of ownership and authenticity by selecting ideas, phrases and modes of delivery compatible with his or her style.

We have developed two proprietary methods to strengthen the leader’s confidence and comfort level:

ff The Communication Anxiety Survey probes and assigns relative degrees of importance to 32 factors that influence comfort.
ef The Comfort Level Enhancement Plan highlights the connection between various preparation techniques (e.g., organization, phrasing, use of visual aids, practice methods and increased comfort).


Our Focus on Delivery... The 3 Vs

Our counsel focuses on both message and delivery and is based on our proprietary method, the “3Vs”, an approach that systematically addresses the Verbal, Vocal and Visual dimensions of communication. This sequential method helps the communicator focus on the nuances of each dimension and hone skills conducive to confidence and greater leadership impact.

Verbal

ff Arguments ff Word Choice
ef Syntax ff Rhythm
ef Audience Rapport ff Organization
ef Evidence ff Motivational Appeals
ef Credibility Enhancement Techniques ff Audience Attention Techniques

Vocal

ff Tone ff Articulation
ef Rate ff Pitch
ef Volume ff Cadence
ef Pauses ff Emphasis

Visual

In addition, our approach to the 3Vs helps elevate the leader’s awareness of how to capitalize on persuasive communication to advance the organization’s goals and objectives.  Such “credibility detractors” as unnecessary qualifiers, weak verbs and nouns, defensiveness, transparent hedging, excessive detail and over-reliance on visual aids and notes are replaced by elements of a more direct, positive, action-oriented and results-driven leadership style.

Videotape replay analysis is an integral part of most seminars.  Each program also features our Preparation Plans, strategically-based checklists for planning presentations, speeches, testimony, and a variety of media engagements.

ff Posture
ef Gestures
efs Leadership Presence and Body Movement
efs Attire and Grooming
sefs Eye Contact
sefs Use of Visual Aids (including exhibits and props)

Approach ff Strategic Focus ff Impact  ff Leadership Communication Profile